Delivery & Returns
Fast, reliable delivery throughout Australia with our customer-first approach.
Our Delivery Promise
Rapid Dispatch
Most orders dispatch within 1-2 business days of phone confirmation. No unnecessary delays.
Secure Packaging
Your Core Prime arrives carefully packaged to protect the product during transit.
Australia-Wide
We deliver to all Australian postcodes. Shipping via major courier partners.
Phone Confirmation
We ring you before dispatch to confirm all details and answer any final questions.
How the Ordering Process Works
Submit Your Order
Fill in your name and phone number using our online form. No prepayment is required at this stage.
We Call You
Our team will ring to confirm your delivery address, discuss any questions, and check that everything is correct.
We Dispatch
Once confirmed, we prepare and dispatch your package to your address within 1-2 business days.
You Receive & Pay
Your courier arrives with your Core Prime. Pay cash or card on delivery-no surprises, no hidden fees.
Delivery Regions & Timeframes
| Region | Estimated Delivery | Notes |
|---|---|---|
| Eastern Australia (NSW, VIC, ACT) | 2-4 business days | Fastest service available |
| South & Western Australia (SA, WA) | 4-6 business days | Regional courier |
| Northern Territory & Tasmania | 4-7 business days | Specialist routing |
| Remote Areas | 5-10 business days | Contact us for options |
*Timeframes are estimated and can vary based on order date, location, and courier availability. We will provide a tracking number upon dispatch.
14-Day Returns & Refunds
Your Right to Return
You have 14 calendar days from the date of delivery to return your Core Prime for a full refund, no questions asked. This is your statutory consumer right under Australian law.
Unopened Products
Unopened, unused Core Prime can be returned at any point within the 14-day window for a full refund.
Opened Products
Once opened, food supplements cannot be returned for health and safety reasons. This is standard practice across the food supplement industry.
How to Initiate a Return
Contact us via email with your order number and reason for return. We'll provide return instructions and a refund address.
Refund Timeline
Once we receive your return, we'll process the refund within 14 business days. You cover return postage.
Return Process Step-by-Step
Email us at info@vivoyrradiantei.world with your order number and return reason.
We'll reply with a return address and any specific instructions for your situation.
Send the unopened package to the address provided. We recommend tracking your return shipment.
Once received and verified, your refund is processed within 14 business days to your original payment method.
Payment Methods at Delivery
Cash
Pay by cash at delivery. Our courier will provide change if needed.
Debit/Credit Card
Most couriers accept Visa and Mastercard at delivery. Check with our team when we call.
Order Your Core Prime Today
Fast delivery, convenient payment, 14-day guarantee. No prepayment required.
Order Now